Employee Spotlight: Caitlin
Meet Caitlin, our TCPC Business Office Manager! Caitlin is always willing to take on additional tasks to learn and grow within her department. She has great attention to detail, and has established great working relationships with staff and patients!
What is your position?
I am the Business Office Manger for TCPC. I strive to make sure my staff and I are sending accurate charges to the patient’s insurance company, so in turn patient are receiving accurate bills. I work daily with insurances on denied claims issues and with patients for their bill payments.
How long have you been with TCPC?
I have been with the Twin Cities Pain Clinic business office for 1 year and 5 months. I have been in the manager role for 4 months.
What are some of your hobbies?
Outside of work I spend the majority of my time with my two daughters! It’s the most challenging and the most joyful thing I’ve ever been a part of. We enjoy being outside together! In my spare time I love being with friends, going to new restaurants, being downtown, reading and trying a new hairstyle every few months! In the future I want to add traveling to my hobby list!
What is your favorite thing about working at TCPC?
My coworkers! But, as far as my work tasks, I enjoy reviewing patient accounts for accuracy and working on projects that make our department run more efficiently to process claims in a timely manner.
Thank you for all of your hard work! You are such a valuable part of the Twin Cities Pain Clinic team!