Employee Spotlight: Melissa
Meet Melissa, one of our Eligibility and Referral Specialists! Melissa makes sure our patients are scheduled efficiently and at a time that is most convenient for them! She always takes the time to answer questions and is a true team player!
What is your position?
I started my career at Twin Cities Pain Clinic as an Administrative Assistant, but I currently work as a part of the Eligibility and Referral Specialists team! My department is responsible for scheduling all new patient appointments. We also make sure our patient’s insurance is up to date! We are always working to make sure patients have the correct referral information to meet their insurance company’s needs.
How long have you been with TCPC?
I started working at Twin Cities Pain Clinic in September 2015.
What are some of your hobbies?
I love being outside! My fiancé and I have three dogs (two Boxers and a Yorkie mix) so we go on a lot of walks/hikes. I believe in curling up in a blanket on a cold night and watching a movie is a must. Family is VERY important to me so I try to spend as much time as I can. Also, my fiancé and I are expecting our first baby in February! Preparing for our new addition has taken up a lot of our time!
What is your favorite thing about working at TCPC?
I love the small “family” feeling of Twin Cities Pain Clinic. Everyone here is very close! If you need help, whether it is work related or not, you know there is someone close by that has your back.
Thank you for all of your hard work! Twin Cities Pain Clinic appreciates your dedication to patient care!